astrodream.ro knows the importance of your data and is committed to protecting its privacy and security. Therefore, it is important for us to provide you with information related to the processing of your data in an integrated and practical manner. personal data as data subjects (users of the astrodream.ro website, customers, potential customers, consumers, potential consumers) within the framework of this Personal Data Processing Policy, applicable for the purposes listed below.

This Policy is applicable to all devices used to access the astrodream.ro website, smartphone, tablet devices. If you do not agree with the terms and conditions related to their use (set out in this document from the point of view of personal data protection but also in the General Conditions, Privacy Policy documents from the point of view of confidential information, copyright, etc.), please do not use the astrodream.ro website.

In accordance with the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, astrodream.ro manages in safe conditions and only for the specified purposes, the personal data that you provide us about yourself, in the context of visiting the site and purchasing astrodream.ro products under the brand: astrodream.ro, or other partner brands.

By checking that you agree to the General Conditions and the Personal Data Processing Policy or, as the case may be, by continuing to use our site and services after reviewing this Policy, you agree to this Personal Data Processing Policy.

1. The purposes for which we collect and process your personal data

ASTRODREAM SRL collects and processes your personal data for the following processing purposes:

A. Administration, improvement and realization of products and services provided by the astrodream.ro website

B. Commercial activities of product sales, including realization, administration and development of product sales on the website www.astrodream.ro, administration of customer accounts, research / market studies, statistics.

C. Advertising, marketing and publicity, activities to promote astrodream.ro services, carrying out promotional campaigns, sending newsletters (newsletters), tracking and monitoring of sales of services and consumer behavior.

D. Post-sales activities, including customer relations services, informing users / customers regarding the evaluation of the services offered (including the evaluation of services on the website – www.astrodream.ro), improving the quality of repair and maintenance services of products sold through the activity carried out within the Call Center service; performing service interventions, product replacements.

E. For evidentiary purposes in connection with the above activities and archiving.

2. Categories of personal data that we process

To achieve the above purposes, we process the following categories of personal data:

A. For the administration, improvement and provision of products and services provided by the website www.astrodream.ro:

– name, surname, address (home/residence), e-mail, date and place of birth, technical information regarding the visitor’s device – its location, IP address, type of hardware equipment, information regarding the time interval as well as the date on which the website astrodream.ro was used, other information resulting from the use of Cookies; For more information related to cookies, please consult the Cookie Policy available on the website.

B. For commercial activities of sales of products and services, including sales creation, administration and development, including online sales on the website www.astrodream.ro, customer account administration, research / market studies, statistics:

– name, surname, address (home/residence), personal identification number, e-mail, date and place of birth, delivery addresses.

C. For advertising, marketing and publicity, activities to promote astrodream.ro services, conducting promotional campaigns, sending newsletters (newsletters), tracking and monitoring sales and consumer behavior.

– name and surname, date and place of birth, telephone/fax, e-mail, address (home/residence), habits/preferences/behavior – in addition, astrodream.ro processes data consisting of the personal identification number and the series and number of the identity document strictly for the purpose of identifying the winners of promotional campaigns (if any) and for compliance with the requirements of tax legislation. Also, some of this data is necessary as a unique identifier of the person depending on the type of contest/promotion/application/game in which they participate.

D. For after-sales activities, including customer relations services, informing users/customers regarding the evaluation of products and services offered by astrodream.ro, improving the quality of products and services within the Call Center service:

– name and surname, date and place of birth, telephone/fax, e-mail, address (home/residence), voice, habits/preferences/behavior, other data resulting from the evaluation of products by customers– in addition, astrodream.ro processes data relating to: personal numerical code, identity card series and number, bank details, only for situations in which Service replacements occur.

E. For evidentiary purposes in connection with the above activities and archiving: storage of personal data mentioned in the above purposes in order to maintain records related to the activities carried out, to protect rights in court and exercise other rights according to the law and concluded contracts, fulfillment of any archiving requirements, in accordance with legal provisions.

Personal data that benefit from a special protection regime such as the personal identification number, the series and number of the identity document, will be collected and processed under limiting conditions and in accordance with legal provisions to ensure compliance with the applicable rules in the field of data protection regarding them. The provision of personal data is necessary for ASTRODREAM SRL . to carry out the activities listed in accordance with the above. A refusal on your part to provide us with this data could result in the impossibility on the part of astrodream.ro. to provide you with the respective services, information, to respond to your requests. or to carry out any other activities listed above.

3. To whom we disclose your data. personal data

In order to achieve one or more of the purposes mentioned above, astrodream.ro may disclose your personal data to the following categories of recipients:

– contractual partners of astrodream.ro (such as the companies with which astrodream.ro is in partnership, but only on the basis of a confidentiality commitment from them, guaranteeing that this data is kept safe and that the provision of this personal information is made in accordance with the legislation in force),

– service providers (marketing, courier services, payment / banking services or other services), including entities that assist astrodream.ro in data processing as authorized persons, insurers, public authorities (Prosecutor’s Office, Police, courts and other authorized state bodies), based on and within the limits of legal provisions and as a result of expressly formulated requests, to other companies in the same group as astrodream.ro as well as you as the data subject in the context of exercising your right. access.

The data recorded by astrodream.ro is not sold to third parties and is used only for the purpose of improving astrodream.ro services.

4. By reading the present Policies, you have acknowledged that you are guaranteed the rights provided by law, namely:

• to be informed about the processing of your personal data, according to the law;

• to access your personal data;

• to intervene in your data. personal data;

• not to be subject to an individual decision of an automated nature;

• to oppose the processing of personal data concerning you and to request the rectification, updating or deletion of data under the terms of the law – in the case of personal data processed for direct marketing purposes, this right can be exercised at any time, free of charge and without justification;

• to address the courts if violations of the relevant legislation have been found.

You can exercise these rights by sending an e-mail to astrodream.ro by accessing the contact form at www.astrodream.ro/contact or by e-mail contact@astrodream.ro

You can oppose at any time and without justification, the processing of your personal data for the purpose of direct marketing, by sending to astrodream.ro. (by accessing the contact form at astrodream.ro/contact/ by e-mail: contact@astrodream.ro ), a written, dated and signed request in this regard. In this case, your request will be forwarded to the specialized department of astrodream.ro; you may receive a message confirming that your option has been noted, as well as any other necessary information, as appropriate.

5. Special provisions related to minors

astrodream.ro does not pursue in its data processing activities the processing of personal data of minors. Special attention is paid to ensuring that any processing of minors’ personal data is carried out in accordance with legal requirements and in strictly determined cases.

astrodream.ro does not carry out direct marketing promotional activities towards minors.

Minors who have not reached the age of 14 are not allowed to request products and services or any communications on the astrodream.ro website, or participate in astrodream.ro contests or campaigns, unless this is done on behalf of the minor by the legal representative or guardian of the minor in question, according to the law.

Minors who have reached the age of 14 can purchase products or services and request and receive communications from astrodream.ro only if they have the consent of their legal representative or guardian, according to the law.

Also, any person who provides us with personal data through the website or other applications or devices covered by this Policy guarantees that they are of legal age, respectively have full capacity to exercise.

Any collection or processing of personal data of minors will be carried out only under the law, and taking into account the above.

6. Duration of data processing

It will generally be determined by the moment of exercising your right to object, under the conditions of art. 15 paragraph. 2 of Law no. 677/2001. Exception: For commercial data, the duration of data processing is 5 years, as a rule, or until the exercise of the right to object. Also, astrodream.ro may store personal data for such a longer period, for evidentiary and archiving purposes.

At the same time, the storage of personal data for a longer period of time may be carried out for the purpose of producing statistics, improving services, managing customer accounts, research / market studies.

7. Other information

Please check this Personal Data Processing Policy each time you use our website to be informed about it at all times.

Upon completion of the processing operations, the recorded data may be archived, in whole or in part, for the purpose of producing statistics, improving services, managing customer accounts, research/market studies, provided that they will be used for purposes similar to those provided in this document.

Astrodream.ro assumes no responsibility for the erroneous recording of personal data caused by the data indexing software.